Scheduling Admin-Activations

Job Summary: This position is responsible for scheduling appointments of security system installations.

Responsibilities:

• Schedule activations/installations for new customers.
• Answer all incoming homeowner calls.
• Enter technician’s time in and out into internal software.
• Create activation tickets.
• Confirm scheduled appointments.
• Check department e-mail box and follow up, if necessary.
• Organize and file all documents on a daily basis.
• Run Credit.
• Other duties as assigned. 

Experience and Skill Requirements: 

• Experience in a service-oriented industry is required.
• Strong analytical and follow-up skills.
• Attention-to-detail and customer service oriented.
• Effective time management.
• Ability to multi-task.
• Highly organized.
• Excellent interpersonal and communication skills.
• Team player mentality.

• Proficiency in Microsoft Office programs, including Word, Excel, and Outlook.
• Must be comfortable talking on the phone.

Education:

High school diploma or equivalent.

Schedule:

Monday – Friday 8:00 a.m. to 5:00 p.m.